At Kahafsay, we are committed to delivering your freshly prepared, preservative-free products safely and on time.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
- Standard delivery usually takes 3–7 business days, depending on your location.
- Delivery timelines may vary for remote areas or due to unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping may be offered on selected products or promotional offers.
Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp (where applicable).
- You can use the tracking details to monitor your shipment.
Delivery Attempts
- Our courier partner will make delivery attempts as per their standard policy.
- If delivery fails due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.
Delayed Deliveries
While we strive to deliver every order on time, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Courier service disruptions
- Other unforeseen circumstances
Kahafsay is not responsible for delays caused by third-party courier partners.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product:
- Contact us within 3 days of delivery.
- An unboxing video is mandatory for all claims.
- Email us at kahafsay.india@gmail.com or call +91 6300824792 for assistance.
Contact Us
For any shipping-related questions, please contact us:
Email: kahafsay.india@gmail.com
Phone: +91 6300824792
